Complain Unfair Business Ethics at CASE!
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Published: July 24, 2007 by: admin

After many years of seeking enlightenment of finding out where to complain that bugger that keep on asking me to sign up that pyramid scheme or get many calls from some mysterious and excited voice telling me that I had won a trip overseas even though I never enter any contest…only to find out it’s a Time Share Scheme.

I know one person who once signed up Time Share Scheme and become unwilling promoter for them because she cannot terminate the contract after the “free look” grace period and have to keep on “investing” money for the “free use” of holiday facilities in “participating” holiday venues. Terms and conditions applies of course written in the smallest font size and quickly brushed off by the promoter.

The only option to avoid paying for it is she have is to sell it off to another unsuspecting person or let “another company” that offer to sell it off at a loss! She had never thought of complaining to someone or to any authority because she thought she cannot fight it in court since it’s legally signed contract.

If you have encounter similar incidents of unfair business tactics and don’t know where to complain…go to Consumer Association of Singapore! They have a comprehensive database of complains and can assist or advice according to your type of problems.

Don’t expect them to pay for your legal fees but at least they expose these people out in the open like in the news and less scammers can run away untouched!

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  • Simon Tay
    Time share lure victims into vacation property sharing contract. you can use their facilities "free" if you join as member and pay a specific negociated monthly payment or depending on your installment (credit card)


    The contract needs to be terminated asap.



    Buyers beware for timeshare termination, resale and leasing services



    Ms Lee Yin May wrote about her experience of being approached by companies offering to help terminate or resell her timeshare (“A helping hand that may not be; Firms try to gain from couple’s timeshare woes”, 20 April). We strongly agree with her that those in similar situations should be wary of calls offering such help.



    Many of these companies collect hefty service fees without guaranteeing results.

    To date, we have not received any feedback that any of them are successful in terminating, reselling or leasing timeshare memberships.



    Consumers who are engaging the services of these companies should exercise prudence. Some warning signs to look out for:

    a)The company is not able to explain how they obtained your personal contacts and information of existing timeshare contracts you own.

    b)The company is not able to substantiate their claims or show proof of their track record.

    c)The company claims to be able to perform timeshare resale and leasing but is not able to provide a list of prospective clients.

    d)The company asks for a lump sum of service fees upfront or in a few installments of large sums.

    e)The company uses scare tactics or pressure tactics to get you to sign a contract with them.



    Consumers can terminate their newly inked timeshare contracts within the three-days cooling off period, which excludes weekends and public holidays. They should send in a notice of cancellation via fax, registered mail or personal delivery with acknowledgement by the business concerned.



    To terminate their timeshare after the cooling off period, consumers should refer to their contract terms and directly contact the company. They may also approach Case for advice at 6461 1811 or complaints@case.org.sg.



    remember any call from tour agencies that you never lias with previously offering free tours or freebies ask you go down to hear a talk to get the freebies about holiday tours...DO NOT GO.
  • Ricky
    Can anyone explain to me how timeshare works? I want to be prepared if it happens to me one day.
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