Comments on: Why Should We Service Difficult Customers? – Vincent

By: simon

simon — Wed, 08 Apr 2009 09:20:00 +0000

This one is a lovely mail and you should read it….. A good one too……..I am sure you will like it.

A saint asked his disciples, 'Why do we shout in anger? Why do people shout at each other when they are upset?'

Disciples thought for a while, one of them said, 'Because we lose our calm, we shout for that.'
'But, why to shout when the other person is just next to you?' asked the saint. 'Isn't it possible to speak to him or her with a soft voice? Why do you shout at a person when you're angry?'
Disciples gave some other answers but none satisfied the saint.
Finally he explained,
'When two people are angry at each other, their hearts distance a lot. To cover that distance they must shout to be able to hear each other. The angrier they are, the stronger they will have to shout to hear each other through that great distance.'
Then the saint asked, 'What happens when two people fall in love? They don't shout at each other but talk softly, why? Because their hearts are very close. The distance between them is very small...'
The saint continued, 'When they love each other even more, what happens? They do not speak, only whisper and they get even closer to each other in their love. Finally they even need not whisper, they only look at each other and that's all. That is how close two people are when they love each other.'

MORAL: When you argue do not let your hearts get distant, do not say words that distance each other more, else there will come a day when the distance is so great that you will not find the path to return

By: elson

elson — Wed, 08 Apr 2009 01:11:00 +0000

Dear readers, some tips from Asiaone website on how to secure the job that you want. Hope it will help those who are affected by the crisis now.

Hoping to land that job? Some dos and don'ts

DO

Research the company you are interviewing for. For example, learn about the nature of its business by checking its website. Then learn who its competitors are. You should also be asking yourself: 'What makes me choose this company?' or 'What makes this company my employer of choice?'

DO

Be clear about the job you are being interviewed for. Prepare yourself by getting a sense of the skills and behavioural characteristics the employer is seeking by reading and understanding the job advertisement and position requirements carefully.

DO

Know your strengths and weaknesses. Candidates need to better understand how they can contribute to a company, and how they can translate their strengths into skills that a prospective employer could use.

DON'T

Over-market yourself. It is not easy, but candidates need to find a balance between being humble and 'selling' their skills, knowledge and experience.

DON'T

Ask about compensation during the first meeting. It is more appropriate to determine the 'job fit' first, and discuss compensation later. Candidates should project that they are concerned about doing a good job, rather than just trying to earn a pay cheque.

DON'T

Be arrogant or rude towards the receptionist or secretary of the interviewer. You never know if they will offer their opinion of candidates to the interviewer. Always treat everyone with professionalism and courtesy.

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What gets you in the door

What recruiters look out for in new graduates:

Willingness to learn
Willingness to 'get hands dirty' by being hands-on
Bringing fresh ideas to the workplace
Self-confidence
Good academic results and track records of leadership in extra-curricular activities
Team player

What recruiters look out for in mid-lifers seeking re-employment:

Technical know-how
Ability to bring past experience to new employer
High adaptability
Self-confidence
Professionalism
Team player

http://www.asiaone.com/Business/Office/Learn/Job%2BHunting/Story/A1Story20090406-133622.html

By: anna

anna — Tue, 07 Apr 2009 01:21:00 +0000

I think this is dangerous act by taxi driver.

http://www.asiaone.com/static/motoring/gallery/cabby_eating/